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AI engineering insights from the field — LLMs, agents, and production lessons.
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Blueprints
Support Ticket Triage Agent Blueprint
Blueprint: a support triage agent that reads every ticket, scores and routes it in the open, drafts a first reply only for the safest cases, and stops at a named agent who decides.
Forward Deployed Engineering FAQ
What a forward deployed engineer actually does, where the system runs, who owns the work, and how you know it is ready for production — the questions buyers ask before any engagement starts, answered plainly.
Blueprints
Invoice AP Intelligence Blueprint on NVIDIA NIM
Blueprint: an accounts-payable agent on NVIDIA NIM that reads every invoice, runs the three-way match in code, screens for bank-change fraud, and stops at a named approver.
Blueprints
Contract Review Agent Blueprint
Blueprint: clause-by-clause contract review against a playbook, cross-document checks, and a gate where the machine's job ends and counsel's begins.
Blueprints
Insurance Underwriting Intake Agent Blueprint
Blueprint: an insurance underwriting intake agent that assembles the packet, screens and triages in code, and stops at the underwriter, who still decides.
Blueprints
Shipment Exception Agent Blueprint
Blueprint: a LangGraph agent that classifies shipment exceptions, drafts against policy, checks its own work in code, and hands every decision to a human.
Field Notes
Go-Live Is the Midpoint: Activation, Champions, and Adoption After Deployment
A system can be live, correct, and still unused. Go-live ends the build. Activation — a first useful task, done in the real workflow, then repeated until it is the default — is the second half of a deployment, and it needs its own plan, owners, and measures.
Field Notes
Vendor-Neutral Deployment: Why Your FDE Team Shouldn't Owe Loyalty to One Model Stack
The newest deployment teams increasingly work for model companies — which makes the model choice before discovery even starts. Vendor-neutral deployment is the discipline of choosing per workload, on evidence, and keeping the switch possible.
Network
The Scarcest Job in AI: FDE Hiring Economics and Verified Skill
Demand for forward deployed engineers is outrunning the supply of people who can actually do the job — and a resume cannot tell the difference between the two. What the hiring numbers actually say, why the premium exists, and why verified skill is becoming the unit this market hires on.